Pro Painting & More ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website at propaintingusa.com, through lead and contact forms we run on Facebook and Instagram, and when you call, text, or email us.
Information we collect
We collect the information you choose to give us, including:
- Your name, email address, phone number, and ZIP code or address
- Details about your project, such as the type of painting work and preferred scheduling
- Information you submit through a form on our website or through a Facebook or Instagram lead form
We may also automatically collect limited technical information when you visit our website, such as your device type, browser, and pages viewed, through cookies and similar technologies.
How we use your information
- To respond to your request and schedule and provide a free estimate
- To contact you about your project, appointment, or our services
- To send follow-up messages and reminders related to your inquiry
- To improve our website, services, and advertising
Text messages and phone calls
By providing your phone number through any of our forms, including our website and Facebook or Instagram lead forms, you agree that Pro Painting & More may contact you by phone call, text message (SMS), and email about your estimate and services. Message and data rates may apply and message frequency varies. Reply STOP at any time to opt out, or reply HELP for help. Consent to receive messages is not a condition of purchase.
How we share information
We do not sell your personal information. We share it only as needed to operate our business, including with:
- Trusted service providers that help us run our business, such as our customer management and scheduling software (CRM), email and text messaging providers, and hosting providers, who may only use the information to provide services to us
- Advertising and analytics platforms, such as Meta (Facebook and Instagram) and Google, to measure and improve our advertising
- Authorities when required by law, or to protect our rights and safety
Cookies and advertising tools
Our website may use cookies and pixels, including the Meta Pixel, to understand how visitors use the site and to measure our advertising. You can control cookies through your browser settings. You can also manage ad preferences through the settings offered by Meta and Google.
Your choices
- You can opt out of text messages by replying STOP, and unsubscribe from emails using the link in any marketing email
- You can ask us to access, update, or delete the personal information we hold about you
- To make any of these requests, contact us using the details below
Data retention
We keep your information for as long as needed to provide our services, respond to your inquiry, and meet our legal and business obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.
Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our services after an update means you accept the revised policy.
Contact us
If you have questions about this policy or your information, contact us:
Pro Painting & More
117 W. Sherman Way, Unit 4
Nixa, MO 65714
Phone or text: 417-890-2051
Email: donnie@propaintingusa.com